More features for action
With our Remote/Smart Hands services, you can resolve your emergency issues more quickly without you requiring to travel to and from a data center.
The Remote Hands services provided by us and not restricted to are:
- Trouble shooting of equipment using test equipment (Crash cart, light source. power meter, OTDR, VFL.)
- Network router and switch configuration
- Server refreshes and reboots
- Equipment and Network Migration
- Optic swap outs
- Power cycling
- Moving network cables
- Inventory management and labelling
- Collection of deliveries and installation
- Card slotting and preparation of RMA’s
- Reporting on equipment performance
- Detailed Audits (Rack layouts and floor plans)
- Maintenance
- Providing loopback cables to test services remotely
- Carrier interface/Circuit Testing