Remote Hands

Our data centers offer a leading global standard in data centre services and connectivity in a remote manner. Whether you’re looking to link offices around the world or connect with carriers and cloud service providers – we’re here to provide a home for your data.

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With our Remote/Smart Hands services, you can resolve your emergency issues more quickly without you requiring to travel to and from a data center.

The Remote Hands services provided by us and not restricted to are:

  • Trouble shooting of equipment using test equipment (Crash cart, light source. power meter, OTDR, VFL.)
  • Network router and switch configuration
  • Server refreshes and reboots
  • Equipment and Network Migration
  • Optic swap outs
  • Power cycling
  • Moving network cables
  • Inventory management and labelling
  • Collection of deliveries and installation
  • Card slotting and preparation of RMA’s
  • Reporting on equipment performance
  • Detailed Audits (Rack layouts and floor plans)
  • Maintenance
  • Providing loopback cables to test services remotely
  • Carrier interface/Circuit Testing
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